2. Collection of Information
2A. Personally Identifying Information
In the course of interacting with Arch Amenities Group, including but not limited to enrolling as a member or guest of our facilities or making a purchase online using our website, we may ask for personally identifiable information, examples of which include: your name, address, age, gender, email address, phone number, and credit/debit card or other payment information.
2B. Non-Identifiable Information
While using our website, we may collect non-personally identifying information such as information pertaining to your choice of browser, your Internet Service Provider, the time you accessed our site, the IP address of the device used to connect to our website, and information about your device’s operating system. This information is collected in the aggregate and cannot be used to identify you.
In order to improve your experience on our website, we may utilize cookies to collect and/or store information about you to make your visit to our site more user-friendly.
3. Use of Your Information
3A. Executing Contracts and Completing Orders
Your personal information will be used to complete and execute any membership contracts you enter into with us. Your information will also be used to verify and complete any transactions you make on our website.
3B. Establishing Our Relationship with You
It is important to us to keep you informed with important updates on our services, billing reminders, purchase updates, and any offers or promotions for which you may be eligible. We may use your contact information to send you this information. We will provide you with means to opt out of any and all promotional mailings.
3C. Internal Maintenance
Non-identifiable information is collected for purposes of monitoring and diagnosing problems related to the performance of our website.
3D. Research and Marketing
We may use your information for internal purposes to better understand our client base, improve our services, refine advertising, and conduct market analysis.
3E. Compliance with Law
We will cooperate with requests for information from law enforcement when such requests are properly made pursuant to a court order or are reasonably related to investigation of unlawful activity. We will disclose your information when necessary to comply with our obligations or protect our rights under law.
4. Protection of Your Information
4A. No Sale or Rent
Your information will never be sold or rented to any outside parties for any reason.
4B. Sharing Only with Our Partners
We may share your information with service providers with whom we work, for the limited purpose of our collaborative efforts to provide you with optimal service.
We will use commercially reasonable efforts to protect your personal and sensitive information. Your information will be encrypted, transmitted, and protected using commercial-grade security measures. However, in today’s digital environment we cannot guarantee or warrant the security of the information you share with us. Accordingly, you understand and accept that you are sharing your personal information with us at your own risk.
4D. Information on Children Under 13
We will not store any personally identifying information of children under 13. In the event that such information is inadvertently collected, you agree to contact us so that we may remove this information from our database.
5. Updates to the Policy
6. Contact Information