Frequently Asked Questions

How do I book a spa appointment or fitness class?

Booking your spa appointment or fitness class is easy. Simply visit our website, select the service or class you’d like to book, and follow the prompts to choose a convenient date and time. You can also contact our front desk for assistance in making your reservation.

What should I wear to my spa treatment or fitness class?

For spa treatments, undress to your comfort.  Throughout your entire spa treatment you will be professionally draped for privacy.  Whilst enjoying our co-ed sauna you must wear a swimsuit. For fitness classes, wear workout attire suitable for the activity, and don’t forget your athletic shoes. 

Is there parking available at Privai Spa + Fitness?

The hotel offers valet and the spa offers a discounted rate of $10 for up to 4 hours.

Do I need to bring my own fitness equipment for classes?

No, you don’t need to bring your own fitness equipment for our classes. We provide all the necessary equipment for our group exercise sessions. Just come in comfortable workout attire and be ready to enjoy your class.

Can I purchase Spa + Fitness memberships online?

Memberships are not available for purchase online at this time. Please contact us directly to enroll today.

What is the cancellation policy for spa appointments and fitness classes?

We kindly request that you provide at least 24 hours’ notice for cancellations or rescheduling of spa appointments and fitness classes to avoid any cancellation fees. 

Are children allowed in the Spa + Fitness areas?

To maintain a tranquil atmosphere, our spa and fitness areas are designed for adults 18 years and older. We appreciate your understanding in creating a peaceful environment for all our guests.

Can I purchase gift cards for Privai Spa + Fitness online?

Yes, you can purchase gift cards for Privai Spa + Fitness by clicking the button below. They make excellent gifts for friends and family seeking wellness and relaxation.

purchase gift card